Avaya 3313 dumps

Avaya 3313 Exam Dumps

Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
923 Reviews

Exam Code 3313
Exam Name Avaya Aura® Contact Center Maintenance and Troubleshooting Exam
Questions 63 Questions Answers With Explanation
Update Date February 22,2024
Price Was : $81 Today : $45 Was : $99 Today : $55 Was : $117 Today : $65

Genuine Exam Dumps For 3313:

Prepare Yourself Expertly for 3313 Exam:

Our most skilled and experienced professionals are providing updated and accurate study material in PDF form to our customers. The material accumulators make sure that our students successfully secure at least more than 90% marks in the Avaya 3313 exam. Our team of professionals is always working very keenly to keep the material updated. Hence, they communicate to the students quickly if there is change in the 3313 dumps file. You and your money both are very valuable for us so we never take it lightly and have made the attempt to provide you the best work in your hands. In fact, there is not a 1% chance to ruin it.

24/7 Friendly Approach:

You can access our agents anytime for your guidance 24/7. Our agent will provide you information you need, you can ask them any questions you have. We are here to provide you with a complete study material file you need to pass your 3313 exam with remarkable marks.

Recognized Dumps for Avaya 3313 Exam:

Our experts are working hard to provide our customers with accurate material for their Avaya 3313 exam. If you want to meet a sweeping success in your exam you must sign up for the complete preparation at Pass4surexams and we will provide you with such genuine material that will help you succeed with distinction. Our provided material is as real as you are studying the real exam questions and answers. Our experts are working hard for our customers. So that they can easily pass their exam in their first attempt without any trouble.

Our team updates the Avaya 3313 questions answers frequently and if there is a change, we instantly contact our customers and provide them updated study material for the exam preparation.

Avaya 3313 Real Exam Questions:

We offer our students real exam questions with 100% passing guarantee, so that they can easily pass their Avaya 3313 exam in the first attempt. Our 3313 dumps PDF have been carved by the experienced experts exactly on the model of real exam question answers in which you are going to appear to get your certification.


Avaya 3313 Sample Questions

Question # 1

Refer to the Exhibit. In a SIP-enabled contact center deployment which protocol is used to connect the Application Enablement Service (AES) and Contact Center Manager Server (CCMS)? 

A. TCP  
B. STP  
C. H.323  
D. AML  
E. TR87/TLS  



Question # 2

Which Windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files? 

A. Windows Event Viewer\Performance\Logs  
B. Windows Event Viewer\Windows Logs\System  
C. Windows Event Viewer\Windows Logs\Security  
D. Windows Event Viewer\Windows Logs\Applications  
E. Windows Event Viewer\Applications and Services Logs  



Question # 3

A technician is troubleshooting a hung call under Public Tabular Displays > Standard Skillset Display.  When using the Phantom Scan Utility (Pscan) to view waiting calls, what will occur when you select a Call ID and click the Clear button? 

A. The call is disconnected and you must refresh the Real-Time Display Report.  
B. The call is removed from the utility and from the Real Time Display Report.  
C. The call is removed from the utility but will remain on the Real-Time Display Report  
D. The call is removed from the Real-Time Display Report and the call is disconnected.  



Question # 4

The phantom Scan Utility (Pscan) is an AACC utility used to scan and perform which three tasks? (Choose three.)  

A. Clear call from the utility and from Real-TIME Display Report.  
B. Disconnect the call if one is present in the system.  
C. View only those calls that are waiting in queue.  
D. View all calls  



Question # 5

The Call-by-Call report identifies what happens to a call from the time it enters the system, until it leaves Contact Center control. The report is an event report that traces and records the events of each call. Which three statements regarding the Call by-Call report are true? (Choose three.)  

A. If a call is queued and an announcement is played, the event will be included in the event column.  
B. The Call-by-Call report can include several reporting intervals.  
C. You can enable Call-by-Call statistics for reports on a per application basis.  
D. The Call ID is the identifier that ties alt information together to produce the complete record for each call. 



Question # 6

The C:\WINDOWS\system32\drivers\etc\hosts file on the Contact Center Manager Server (CCMS) contains multiple entries for each host. You have removed the duplicate entries by manually editing the file. What should you do next to completely resolve the issue?  

A. Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.  
B. Reboot the CCMS server.  
C. Use the windows services utility to restart the MAS Configuration manager services.  
D. Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS server.  



Question # 7

In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call. If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)? 

A. CCT  
B. SIP RTP  
C. TAPI AnswerCall D TR87 AnswerCall  



Question # 8

In a sip-enabled Avaya Aura® Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers? 

A. SIP Gateway manager  
B. Contact center Media services  
C. Avaya Aura Media server  
D. Session Manager  



Question # 9

In a SIP environment, which component of the Avaya Aura® Contact Center (AACC) performs call signaling?    

A. SIP Proxy Server
B. SIP Gateway Manager  
C. SIP Computer Telephony Integration (CTI)  
D. SIP Redirect Server  



Question # 10

A technician is using the Avaya Grep tool to extract and debug Contact Center Call specific logs.On the Search tab of the Avaya Grep tool, which three Search Parameters can be used to find Call IDs? (Choose three.)    

A. SIP Call Log ID  
B. Customer Phone Number  
C. CSTA/TR87 Call ID  
D. SIP URI  



Question # 11

You have downloaded and installed the SQuirreL SQL Client. Once you launch the application, you must define a connection to the Cache database. What is the first step in creating the connection to the database?  

A. Click on Aliases  
B. Click on Connect to  
C. Click on AACC-DATABASE-CCMS D .Click on Startup  



Question # 12

The Alarm Monitor shows events that occur on the CCMS. Events displayed in the Alarm Monitor also appear in the Windows Event Viewer. The Alarm Monitor automatically starts when you log into which utility?  

A. Contact Center Manager Utility  
B. Log Archiver Utility  
C. Contact Center Server Utility  
D. Process Monitor Utility  



Question # 13

Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported? 

A. SIP Gateway Manager with transport Layer Security (TLS)  
B. Network Routing Service with TCP and UDP  
C. Back to Back User Agent (B2BUA) with TLS  
D. SIP Gateway with Real-Time Protocol (RTP)  
E. SIP Redirect Server with RTP 



Avaya 3313 Exam Reviews

Leave Your Review