|Exam Name||Salesforce Certified OmniStudio Consultant Exam(WI23)|
|Update Date||March 20,2023|
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The Salesforce OmniStudio Consultant credential is planned for those who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role. Applicants able to explain the purpose of OmniStudio tools and can design solutions using OmniStudio tools that meet customer business desires, are supportable and scalable, and contribute to long-term customer success.
The Salesforce Certified OmniStudio Consultant candidate is involved in consulting on digital transformation projects that depend on OmniStudio tools and seeks to demonstrate their knowledge of how to apply OmniStudio tools to meet business requirements.
The Salesforce Certified OmniStudio Consultant applicant owns facilitation and consultative skills at a technical level. The consultant candidate may work on the inside as an employee or as a consultant. The candidate has at least 1 year of Salesforce experience with 2 to 5 years of experience in one or more of the roles further down:
Salesforce Certified OmniStudio consultant candidates should be able to recognize the business requirements and determine which of the OmniStudio tools should be used to implement them.
Read on for details about the Salesforce OmniStudio Consultant exam:
|Content:||60 multiple-choice/multiple-select questions and up to 5 unscored questions*|
|Time allotted to complete the exam:||
USD 200, plus applicable taxes as required per local law
USD 100, plus applicable taxes as required per local law
Proctored exam delivered onsite at a testing center or in an online proctored environment.
No hard-copy or online materials may be referenced during the exam.
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A consultant needs to design an OmniScript to capture the following information:
Which OmniScript elements should be used to capture this information?
A. Radio, TypeAhead, and Telephone
B. Multi-Select. Address, and Telephone
C. Checkbox, Geolocation, and Number
D. Select, TypeAhead, and Number
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. How should the consultant design the FlexCards to meet these requirements?
A. Parent FlexCard with multiple Child and Card Actions
B. Parent FlexCard with multiple Child and different Card States
C. Parent FlexCard with single Child and multiple Card States
D. Parent FlexCard with single Child and Card Actions
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should theconsultant recommend? (Choose 3 answers)
B. Custom Styles
C. Menu elements
E. Newport Design System
A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pagesusing OmniScript. The consultant reviews the process and sees in the first step, the user reviews data then enters additional information. In the next step, the process retrieves data from an external system.
In this scenario, which OmniStudio data tool should the consultant recommend?
A. DataRaptor Turbo
B. Calculation Procedure
C. Integration Procedure
D. DataRaptor Extract
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.
What FlexCard feature should the consultant recommend to address this issue?
Which two of the following use cases are best solved using Calculation Procedures & Matrices? (Choose 2 answers)
A. To apply the correct factor when determining a cost
B. To return output that is calculated differently based on the date
C. To determine the list of products to display to a customer
D. To retrieve text data and convert it to an integer
Which Action element redirects the user outside an LWC OmniScript?
C. Post to Object
An investment portfolio manager wants to build a console to display:
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.
How should the consultant design the FlexCard to meet this requirement?
A. Enable the Responsive feature on the Product Name and Model field elements
B. Enable the Mobile-First feature in FlexCard settings
C. Create two states, one for mobile devices and another for non-mobile devices
D. Create two FlexCards, one for mobile devices and another for non-mobile devices
A company needs an OmniScript to allowcustomers to order products and services from their website. After the order is submitted, the customer should be able to download a PDF summary of the order.
What type of DataRaptor should the consultant recommend to meet this requirement?
A. DataRaptor Load
B. DataRaptor Extract
C. DataRator Turbo Extract
D. DataRaptor Transform