Salesforce OmniStudio-Consultant dumps

Salesforce OmniStudio-Consultant Exam Dumps

Salesforce Certified OmniStudio Consultant Exam(WI23)
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Exam Code OmniStudio-Consultant
Exam Name Salesforce Certified OmniStudio Consultant Exam(WI23)
Questions 109
Update Date March 20,2023
Price Was : $81 Today : $45 Was : $99 Today : $55 Was : $117 Today : $65

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About the Salesforce OmniStudio Consultant Exam Credential

The Salesforce OmniStudio Consultant credential is planned for those who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role. Applicants able to explain the purpose of OmniStudio tools and can design solutions using OmniStudio tools that meet customer business desires, are supportable and scalable, and contribute to long-term customer success.

Audience Description: Salesforce OmniStudio Consultant Exam

The Salesforce Certified OmniStudio Consultant candidate is involved in consulting on digital transformation projects that depend on OmniStudio tools and seeks to demonstrate their knowledge of how to apply OmniStudio tools to meet business requirements.

The Salesforce Certified OmniStudio Consultant applicant owns facilitation and consultative skills at a technical level. The consultant candidate may work on the inside as an employee or as a consultant. The candidate has at least 1 year of Salesforce experience with 2 to 5 years of experience in one or more of the roles further down:

  • Business Analyst or Business Consultant
  • Consultant/Senior Consultant
  • Solution Architect
  • Delivery Manager/Director
  • Project, Product, or Program Manager
  • UX Designer

Salesforce Certified OmniStudio consultant candidates should be able to recognize the business requirements and determine which of the OmniStudio tools should be used to implement them.

  • Familiarity with CRM business logic and processes
  • Be familiar with Salesforce Service, Sales, and Experience Clouds as well as Sales & Service life cycles.
  • Understand the benefits and limitations of all OmniStudio tools

    • FlexCards
    • OmniScripts
    • Integration Procedures
    • DataRaptors
    • Expression Sets & Decision Matrices

  • Understand the benefits of using the available pre-built applications
  • Have the ability to gather business requirements and apply the tools to meet the requirements and follow best practices.
  • Can analyze what changes are required for UX/UI for Cards or OS.
  • Develop the implementation plan for the solution that has been designed
  • Understand basic implementations of OmniScript, DataRaptors, FlexCards, Integration Procedures, Expression Sets, and Decision Matrices..
  • Have the ability to download and adapt an Industry Process to an Org/Sandbox.
  • Customize and implement UX/UI to meet customer requirements.

A candidate for this exam is not expected to implement the solution designed or troubleshoot matters related to the solution itself. The candidate will not be required to write code, customize development, configure the application, or analyze performance. They will also not be expected to have programming or designer skills (JavaScript, HTML, CSS, APEX, etc.) or have experience with Salesforce platform security configurations.

About the Exam

Read on for details about the Salesforce OmniStudio Consultant exam:

Content: 60 multiple-choice/multiple-select questions and up to 5 unscored questions*
Time allotted to complete the exam:

105 minutes

Passing score:


Registration fee:

USD 200, plus applicable taxes as required per local law

Retake fee:

USD 100, plus applicable taxes as required per local law

Delivery options:

Proctored exam delivered onsite at a testing center or in an online proctored environment.


No hard-copy or online materials may be referenced during the exam.



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Free OmniStudio-Consultant Exam Sample Questions

Sample Question: 1

A consultant needs to design an OmniScript to capture the following information:

  • Select one payment method from a list of options
  • Enter the addressinformation with autocomplete
  • Enter a phone number

Which OmniScript elements should be used to capture this information?

A. Radio, TypeAhead, and Telephone
B. Multi-Select. Address, and Telephone
C. Checkbox, Geolocation, and Number
D. Select, TypeAhead, and Number

Answer: A

Sample Question: 2

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:

  • Accountinformation including account name, phone, and website
  • Active opportunities related to the account
  • Active contracts related to the account
  • The ability to view and renew contracts

An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data. How should the consultant design the FlexCards to meet these requirements?

A. Parent FlexCard with multiple Child and Card Actions
B. Parent FlexCard with multiple Child and different Card States
C. Parent FlexCard with single Child and multiple Card States
D. Parent FlexCard with single Child and Card Actions

Answer: A

Sample Question: 3

A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.

In this scenario, which three FlexCard features should theconsultant recommend? (Choose 3 answers)

A. Actions
B. Custom Styles
C. Menu elements
D. Datatables
E. Newport Design System

Answer: A,B,C

Sample Question: 4

A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pagesusing OmniScript. The consultant reviews the process and sees in the first step, the user reviews data then enters additional information. In the next step, the process retrieves data from an external system.

In this scenario, which OmniStudio data tool should the consultant recommend?

A. DataRaptor Turbo
B. Calculation Procedure
C. Integration Procedure
D. DataRaptor Extract

Answer: C

Sample Question: 5

A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.

What FlexCard feature should the consultant recommend to address this issue?

A. Zones
B. States
C. Actions
D. Flyouts

Answer: D

Sample Question: 6

Which two of the following use cases are best solved using Calculation Procedures & Matrices? (Choose 2 answers)

A. To apply the correct factor when determining a cost
B. To return output that is calculated differently based on the date
C. To determine the list of products to display to a customer
D. To retrieve text data and convert it to an integer

Answer: A,B

Sample Question: 7

Which Action element redirects the user outside an LWC OmniScript?

A. Response
B. Done
C. Post to Object
D. Navigate

Answer: D

Sample Question: 8

An investment portfolio manager wants to build a console to display:

  • Client information
  • Profile attributes
  • Investment instrument information

There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.

How should the consultant design a solution to meet the requirements?


  • A header FlexCard for client information with a Flyout for profile attributes
  • Child FlexCards for investment instruments with a Flyout for additional information
  • A header FlexCard for client information and profileattributes
  • FlexCards for investment instrument information
  • An OmniScript with a Step for client information
  • Block Elements for investment instruments
  • A header FlexCard for client information and profile attributes
  • Child FlexCardsfor investment instruments with a Flyout for additional information

Answer: C

Sample Question: 9

A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.

How should the consultant design the FlexCard to meet this requirement?

A. Enable the Responsive feature on the Product Name and Model field elements
B. Enable the Mobile-First feature in FlexCard settings
C. Create two states, one for mobile devices and another for non-mobile devices
D. Create two FlexCards, one for mobile devices and another for non-mobile devices

Answer: A

Sample Question: 10

A company needs an OmniScript to allowcustomers to order products and services from their website. After the order is submitted, the customer should be able to download a PDF summary of the order.

What type of DataRaptor should the consultant recommend to meet this requirement?

A. DataRaptor Load
B. DataRaptor Extract
C. DataRator Turbo Extract
D. DataRaptor Transform

Answer: D

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