| Exam Code | Sharing-and-Visibility-Architect |
| Exam Name | Salesforce Certified Sharing and Visibility Architect (SU23) |
| Questions | 239 |
| Update Date | September 26,2023 |
| Price |
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Universal Containers has successfully implemented a large Service Cloud rollout for their national call center 3 months ago.One of their largest customer accounts, United Automotive, has over 15,000 open cases. Agents are now having trouble opening new cases for United Automotive. When they try to create a case, the following Error messages appear for them UNABLE_TO_LOCK_ROW They notice that this only occurs for the United Automotive account. If they try to save the case again it will usually work, but the problem seems to be happening more and more often. What option should the Architect recommend?
A. Review the Account structure to split the United Automotive account into multiple branch accounts.
B. Review the Customer Service Profile to ensure that they have Read/Write access to the appropriate Case and Account Fields.
C. Review all Case Sharing Rules and consolidate whereappropriate to reduce the total number of sharing rules.
D. Review all Account sharing rules to ensure that the Customer Service team has Read/Write access to the United Automotive Account.
Universal Containers has a customer that meets criteria for two Enterprise territory Management territories (Portugal and Southern Europe). What is necessary to assign opportunities to a territory for this account?
A. Create a criteria-based sharing rule on the Opportunity to assign It to a territory.
B. Create a Process Builder Process that updates the Territory field on the Opportunity
C. The territory with the highest Territory Type Priority is automatically assigned to the Opportunity
D. Create an Apex class that implement. Filter-Based Opportunity Territory Assignment
The architect at Universal Containers would like to prevent users from editing encrypted fields. Assuming no customizations are implemented, which two options should the Architect choose to support the requirement? Choose 2 answers
A. Validation Rules
B. Page Layout settings
C. Apex Triggers
D. Workflow Rules
What is a workaround to ownership data skew?
A. You can minimize possible performance impacts by not assigning the user(s) to a role.
Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need opportunities assigned to their distributor for delivery. What license recommendation will meet distributor needs?
A. SalesCloud
B. Customer Community Plus
C. Partner Community
D. Custom Community
What is the best practice for testing sharing and visibility changes?
A. Use Administrative and User reports to view the Active Users.
B. Use the Login As feature for a sample user in each role andprofile.
C. Use Field Audit Trail to audit the field meta-data and visibility.
D. Use the Sharing button to test Profile and Permission set changes.
Partner users can access records belonging to users in their account at their same role or lower in the role hierarchy, for Cases, Leads, Opportunities and Custom Objects. Which ofthe following access has to be given ?
A. Super user permission
Universal Containers is designing a new community using the Customer Community license type. They would like to have the users complete survey questions through the community interface and store the responsesin a Custom Object that has a lookup to the account object. Any internal user who has access to the account should be able to see all survey responses. All Customer Community users should be able to see surveys filled in by other users for their company,but not surveys for other companies. What are the correct security settings to achieve this?
A. Set all Organization-Wide Default settings to be "Public Read/Write" for both internal
and external users.
B. Set all Organization-Wide Default security to be"Private" for both internal and external users and use Sharing Rules to grant the desired access
C. Set all Organization-Wide Default security to be "Public Read/Write" for internal users and "Private" for external users.
D. Set the custom object to be master-detail to the Account and leave the OrganizationWide Default settings as their default values.
Universal Containers would like to restrict users' access toexport reports What option supports this requirement?
A. Remove the "Report Manager" user permission.
B. Remove the Export button from the report page layout.
C. Remove "Allow Export" on the report folder settings.
D. Remove the "Export Reports" profile permission.
The System Administrator at Universal Containers has created two list views called ListV1 and ListV2. One group of users should only see ListV1 and the second group of users should only see ListV2. Two public groups were created to restrict visibility to the respective list views. However, users in both groups are able to see both list views. What system permission in their profile enabled the users to see all list views?
A. Manage Custom List Views
B. Manage Private List Views
C. Manage Public List Views
D. Manage Custom Permissions
