ServiceNow CSA dumps

ServiceNow CSA Exam Dumps

ServiceNow Certified System Administrator
881 Reviews

Exam Code CSA
Exam Name ServiceNow Certified System Administrator
Questions 522 Questions Answers With Explanation
Update Date July 14,2026
Price Was : $81 Today : $45 Was : $99 Today : $55 Was : $117 Today : $65

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ServiceNow CSA Sample Questions

Question # 1

What is required to link a ServiceNow application to a Git repository? Choose 3 answers

A. Password 
B. URL 
C. URI 
D. User name 
E. Application name 
F. ACL 



Question # 2

Why would you build a custom app? Choose 2 answers A 

A. To create a custom integration for a 3rd party system 
B. To fulfill a specific use case on internal processes 
C. To avoid using a code repository like GitHub or GitLab 
D. To replace ServiceNow base tables 



Question # 3

How can you visually rearrange fields within a form view in Table Builder?

A. By duplicating the form view 
B. By adding embedded lists 
C. By dragging fields into the form editor 
D. By modifying field properties 



Question # 4

What component causes a flow to run after a record has been created or updated?

A. Date-based trigger 
B. Record-based trigger 
C. On-change trigger 
D. Application-based trigger 
E. Updated-date trigger 



Question # 5

An application called My App has a table. MyAppTable, with this Application Access configuration: Accessible from: All application scopes Can read: Selected Can delete: Not selected Allow configuration: Selected Which of the following is true based on this configuration?

A. Any Application developer can write a Business Rule which successfully deletes all records from the MyAppTable 
B. An application developer working in the My App scope can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table 
C. An application developer working in another privately scoped application can write a Business Rule for the MyAppTable table which successfully deletes all records from the MyAppTable table 
D. No Business Rule can be written which successfully deletes all records from the MyAppTable table 



Question # 6

What are the three key tables in an enterprise CMDB? Choose 3 answers. 

A. omadb_rel_ci 
B. sn_emdb 
C. sn_emdb_ci 
D. Ey omdb 
E. sn_emdb_bak
 F. omdb_ci 
G. emdb_bak 



Question # 7

What action will allow you to personalize layouts of columns in a list?

A. ClickGear icon > Personalize window options > Select the appropriate columns 
B. Select the column to be personalized >ClickEdit icon (Penal) > Choose me options to personage 
C. Context Menu> View > Personalize 
D. Select the column to be personalized and right at the header > Choose the options to personalize 



Question # 8

Which server-side object provides methods for working with dates when writing a script in a privately scoped application? 

A. current 
B. GlideRecord 
C. GlideSystem 
D. GlideDateTime



Question # 9

Where do UI Policies run?

A. Within server-side scripts 
B. Server-side (database) 
C. Client-side (browser) 
D. Knowledge Base 



Question # 10

What action can be performed by selecting the Additional actions menu in Table Builder?

A. Duplicate the selected form view 
B. Add a new module 
C. Create a database index
D. Schedule a job 



Question # 11

Which options are strategies for debugging client-side scripts? Choose 2 answers

A. gs.log () 
B. gs.addErrorMessage() 
C. gJorm.addlnfoMessage()
 D. Jslog() 



Question # 12

What is the role of form annotations within Table Builder?

A. To create new form views 
B. To provide additional information on each field 
C. To rearrange fields in a form 
D. To add visual appeal with colors in the designer 



Question # 13

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

A. Preview 
B. Reference 
C. Drilldown 
D. Snapshot 
E. Quickview 
F. Lookup 



Question # 14

Which are reasons an application could be developed on the ServiceNow platform? Choose 3 answers

A. It squires low-level programming libraries. 
B. It needs workflow to manage processes. 
C. It requires reporting capabilities. 
D. It uses forms extensively to interact with data. 
E. it uses multimedia features. 



Question # 15

Which feature can be used to categorize a set of records from a list and make them visible to other users?

A. Tags 
B. History 
C. Favorites 
D. Activity Formatter 



Question # 16

What actions are required to refine the number of records displayed in a list view?

A. Right-click to configure relationship list 
B. Add embedded lists and form annotations 
C. Select the filter icon and apply conditions 
D. Modify field properties and duplicate form views 



Question # 17

What is the Endpoint when configuring a REST Message?

A. The provider response indicates there is no data to send back 
B. The URI of the data to be accessed, queried, or modified 
C. The URI of the Webserver 
D. The command to the REST script to stop execution 



Question # 18

What action would an administrator perform on a list if they wanted to show the records in groups, based on the Category column? (Choose 2 answers)

A. On the list Context Menu, select Group By > Category 
B. On the Category column title, select the Context menu > Group By Category 
C. On the Application Navigator, type group.category and press Enter 
D. Select the Group icon, then select Category 
E. On the Filter Menu, select Group By > Category 



Question # 19

A new employee joins the IT department and needs to perform work assigned to Network and Hardware groups. How would you set up their access? Choose 3 answers 

A. Add User Account to itil group 
B. Add User Account to Hardware group 
C. Create User Account 
D. Add User Account to IT Knowledgebase 
E. Add User Account to Network group 
F. Add User Account to ACL 



Question # 20

Which form element displays the list of activities, or history, on a task form?

A. Sidebar 
B. Action Stream 
C. Action Formatter 
D. Activity Formatter 



Question # 21

If you want to manage your personal tasks through a visual, drag-and-drop interface, what application would you use?

A. Visual Task Boards 
B. Service Desk 
C. Virtual Agent Homepage 
D. Personal Task Tracker 



Question # 22

What are the benefits of building flows using Flow Designer? Choose 3 answers

A. Supports easy integration with 3rd party systems 
B. Provides IDE for complicated scripting 
C. Provides natural-langauge descriptions of flow logic 
D. Supports No-Code application development 
E. Automatically populates SLA records 
F. Provides built-in libraries /API for complex coding 



Question # 23

What occurs when a user is listed in both the "Available For" and "Not Available For" related lists in a Category record?

A. The user can access the category only if the catalog items within the category have no restrictions 
B. The user cannot access the category because "Not Available For" overrides "Available For" 
C. The user can access the category but cannot modify it 
D. The user can access the category because "Available For" takes precedence 



Question # 24

Which low components allow you to specify when a flow should be run? 

A. Trigger and Condition Pill
 B. Scope and Trigger Condition 
C. Trigger and Condition 
D. Trigger Criteria and Clock
 E. Condition and Table 



Question # 25

Which components are the responsibility according to the Shared Responsibility Model? Choose 2 answers

A. Backup and restore 
B. Media disposal and destruction 
C. Authentication and authorization 
D. Infrastructure management 
E. Data encryption at rest 



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